Our Services
Design
Strategic IT architecture planning and solution design tailored to your business needs.
Implementation
Expert deployment of IT solutions with minimal disruption to your business operations.
Support
Comprehensive 24/7 support services ensuring maximum uptime and performance.
Bespoke Training
Customized training programs to maximize your team's productivity with new technologies.
Documentation
Comprehensive system documentation and knowledge transfer for long-term sustainability.
Multidisciplinary Troubleshooting
End-to-end problem resolution across all IT systems and vendor boundaries.
Crucially, these services are provided across a wide spectrum of IT technologies and disciplines, including:
Network Design and Implementation
- Local Area Network (LAN) solutions,
- High Speed Wireless LAN solutions (including forensic planning to provide comprehensive coverage in all locations),
- Wide Area Network (WAN) solutions,
- VPN solutions to both support remote user connections, and link to third party partners.
Network Management
- Deployment of simple-to-use but powerful tools to allow clients maximise IT uptime, and to provide MIS reports for the business owners,
Network Security
- Provided as an integral part of the solution design, and not as an add-on,
- Design of such services from the outset is absolutely crucial for cloud-based services (such as Azure and Amazon Web Services – AWS), where retrofitting appropriate security services can be highly problematic, and disruptive.
- Compliance with industry best-practices, adopting “defence-in-depth” strategies to minimise the risk of cybersecurity breaches and denial of service attacks
MS Services (Servers / Storage)
- Both physical and virtual solutions,
- Fully on-premises solutions,
- Fully Cloud-based services, including Azure, Amazon Web Services (AWS) and Microsoft 365,
- Bespoke hybrid public / private solutions, optimised for specific client needs
What Sets Next Level IT Apart
Our passion is to help clients above and beyond the support of our own products and services.
The Problem with Others
All too often IT service partners merely wish to establish that their own products are not at fault, at which stage they cease all troubleshooting activities, leaving clients frustrated and not knowing how to tackle multi-disciplinary problems.
Our Approach
Next Level IT's approach when engaged by clients experiencing IT problems, is to thoroughly and diligently troubleshoot all IT systems which form part of the client's solution (not merely the elements supported by Next Level IT), and to engage with third parties on behalf of the client to provide stable long-term solutions.
Long-term Relationships: Some of our longest-term relationships with clients have started in such fault-finding engagements, where clients truly appreciate our approach, and place great value on having continued access to a truly committed IT support partner.